Privacy policy

Who we are

This website is operated by [LEGAL NAME] trading as AVRIX Digital ("we", "us"). [Registered in England and Wales, company number [NUMBER]. Registered office: [ADDRESS].] We are the controller of the personal information described in this policy. Contact us about privacy at info@avrixdigital.co.uk.

What we collect and why

Information	When	Purpose	Lawful basis
Name, email, phone, company, website, your message, the services and budget you select	You submit an enquiry	To respond to your enquiry and discuss working together	Legitimate interests (responding to people who contact us); steps before entering a contract
How you found us (page visited, referring site, campaign tags such as UTM parameters and ad click IDs)	You submit an enquiry	To understand which marketing brings enquiries	Legitimate interests
Email address	You subscribe to our newsletter	To send the newsletter	Consent (you can withdraw at any time)
Marketing preference	You tick the marketing box on a form	To send occasional insights	Consent
Usage data via analytics cookies	You accept analytics cookies	To understand how our website is used and improve it	Consent
Technical data (a one-way hashed IP address, browser type)	You submit a form	Security and spam prevention	Legitimate interests

Who we share it with

We use trusted service providers to run our website and business, such as [HOSTING PROVIDER: e.g. Cloudflare (website), AWS (enquiry database)], [EMAIL PROVIDER: e.g. Microsoft 365 / Google Workspace], Cloudflare Turnstile (spam protection) and Google Analytics (only with your consent). They process data on our instructions. We don't sell your personal information.

International transfers

Some providers may process data outside the UK. Where they do, we rely on appropriate safeguards such as the UK International Data Transfer Agreement / Addendum or UK adequacy regulations.

How long we keep it

Enquiries that don't become clients are deleted after [24] months. Client records are kept for as long as required for the contract and for legal and accounting purposes (typically 6 years). Newsletter data is kept until you unsubscribe.

Your rights

You have the right to access, correct, delete or restrict the use of your information, to object to processing based on legitimate interests, to data portability, and to withdraw consent at any time. To exercise these rights, email info@avrixdigital.co.uk. You can also complain to the Information Commissioner's Office (ico.org.uk), though we'd appreciate the chance to resolve your concern first.

Cookies

See our cookie policy.

Changes

We'll update this page if our practices change. The date at the top shows when it was last updated.